Cushion, Home Decor, Indoors, Interior Design, Pillow, Furniture, Bed, Bed Sheet

CRM & Loyalty Assistant

  • VIC, Australia
  • Marketing
  • Full time

This is Adairs:

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

We are proudly Australian owned and ASX listed, with over 170 stores across Australia and New Zealand (and still growing) and a large online business, we believe in rewarding positive results and are a company that values passion, collaboration and persistence.

With ambitious goals to achieve, it is incredibly exciting for Adairs, as we grow our network of stores and invest in the customer journey, technology and most importantly better understand our customers.

 

About The Opportunity:

In this role you will support the CRM & Loyalty team to increase overall sales growth through the delivery of successful email programs.

 

How you will spend your day:

  • Support the delivery of promotional emails to engage customers through our new Braze platform
  • Leverage data insights to successfully identify engaging customer segments for email deployments
  • Report on trends that provide key insights and opportunities to improve email campaign performance
  • Identify and implement ways to increase efficiency of the email production process through continuous improvement
  • Support the development and implementation enhancements to CRM communication program

 

About You:

  • Experience in a similar position, along with a Marketing qualification preferred
  • Excellent analytical and time management skills
  • Proactive approach and with great communication skills
  • Excellent verbal and written communication skills

 

What To Expect at Adairs:

Our people are everything to us, and we’re big believers in making our workplace fun and energising. It’s why we provide the following tools and benefits to help you thrive in your role:

  • A passionate team who love what they do and are great at it
  • Team member discounts ─ 50% off full price styles, 15% off sale styles and free shipping
  • Access to tailored learning and development programs through our very own Adairs Academy
  • Access to a wellness program which includes free events to help you achieve a healthy work-life balance
  • Confidential and free access to our Employee Assistance Program for team members and their family (from financial planning, health and wellness right through to legal)

 

What Next:

To submit your interest, please click “apply now” and include a cover letter outlining why this is the right opportunity for you along with your resume and you will hear from us.

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