Cushion, Home Decor, Indoors, Interior Design, Pillow, Furniture, Bed, Bed Sheet

eCommerce Assistant

  • VIC, Australia
  • Marketing
  • Full time

This is Adairs:
We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

We are proudly Australian owned and ASX listed, with over 170 stores across Australia and New Zealand (and still growing) and a large online business, we believe in rewarding positive results and are a company that values passion, collaboration and persistence.

With ambitious goals to achieve, it is incredibly exciting for Adairs, as we grow our network of stores and invest in the customer journey, technology and most importantly better understand our customers.


About the Opportunity:
You will manage and enhance our online product listings, collaborating with various teams to ensure our website is always up to date with accurate product information and high-quality imagery. Additionally, you will support eCommerce trade strategizing and execution.


How you will spend your day:

  • Ensure all products are correctly listed on the Adairs website in a timely manner
  • Work closely with the Product Team to obtain necessary information and the Studio Team to secure photography on time
  • Partner with the Supply Chain Team to maintain stock availability
  • Assist the eCommerce Specialists and broader team with daily tasks, including search & merchandising and "Shop the Look" to maximize sales
  • Track key commercial metrics and analyse website performance to inform strategic decisions
  • Review competitor websites and practices to identify trends and opportunities
  • Assist with ad hoc tasks, including updating store hours, managing stock requests, troubleshooting website issues

About You:

  • Passionate about eCommerce and Customer Experience and curious to learn.
  • While prior experience in eCommerce or a related field is advantageous, it is not a mandatory requirement.
  • Excellent attention to detail and organisational skills
  • Proactive and able to work both independently and within a team
  • Fantastic communication and collaboration skills
  • Analytical skills experience with website performance metrics is a plus

 

What To Expect at Adairs:
Our people are everything to us, and we’re big believers in making our workplace fun and energising. It’s why we provide the following tools and benefits to help you thrive in your role:

  • A passionate team who love what they do and are great at it
  • Team member discounts ─ 50% off full price styles, 15% off sale styles and free shipping
  • Access to tailored learning and development programs through our very own Adairs Academy
  • Access to a wellness program which includes free events to help you achieve a healthy work-life balance
  • Confidential and free access to our Employee Assistance Program for team members and their family (from financial planning, health and wellness right through to legal)

What Next:
To submit your interest, please click “apply now” and include a cover letter outlining why this is the right opportunity for you along with your resume and you will hear from us.

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